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Reviews
I bought this table in mahogany finish back in February. I initially was told it would ship no later than 23 April. When April came and went, I emailed my customer service rep to ask about an update. She responded quickly said it would be later in May around the week of 8 May. Then, I made the mistake of looking for reviews/other customers experiences again and discovered an absolute trove of negative reviews of people waiting a year plus for the table/tables arriving with defects/issues and the TT customer service not assisting. Of course I re emailed my rep for another question on when I’d get notification that the shipment was underway because I was now nervous about my purchase. I didn’t get a response back for almost a week. I messaged their IG and Facebook and also got nothing. I sent more emails to my rep. So now I’m totally freaked out thinking I have $1900 into a table and got ghosted. Luckily, my rep Finally then came back on my 3rd email/7 day mark after my first follow up email and said it would ship the next day. It left Canada on a Wednesday and arrived here in SC on Monday. Packaging was great and table arrived in great condition. It’s beautiful and everything we hoped it would be! We checked that all the leaves fit and fully expanded and contracted it. Super easy to do on your own as well (I’m a 140 pound woman). We’re very pleased with the quality and craftsmanship of the table and would recommend it to others. However, if you need something now or are like me and get nervous from some negative reviews, hold off until production is back up!
The table is functionally exactly as marketed. High quality, easy to slide. Ours has small dents in one of the panels and one section of the top side doesn't quite sit flush with the panels... a couple millimeters. But my low rating isn't on the table really. What breaks my heart is that Transformer Table don't explicitly say that the Dark Oak is deeply textured (not anywhere I can find anyway). And this is not a natural wood grain, but something machined into the surface. I would call it wire brushed (you could shred cheese on it). It has a plastic feel, durable no doubt, but not the natural feel of hardwood we had hoped. It has the look of a veneer or something applied to the surface. Looking back, I should have trusted the photos or simply asked the question, but I remember thinking that why in the world would they texturize a table they are marketing as "the only table you'll ever need?" It must be a trick of the light... This is a piece of artwork that would sit in a formal dining room and get used three times a year, not something for families with kids who spill, paint, draw, pot plants, glue things randomly, and do homework with pencils on paper. The thought of trying to clean any substance that happens to dry from the cracks gives me angina. Having to put something hard and smooth on the table just to sign a document would be impractical at best. I really wanted to love this table, but it just won't work for our lives. Please Transformer Table, if you're proud of this finish, then own it. FULLY describe the finish in the description or the FAQ.
Seriously considering hosting a sippin' sit for my new table and bench. I ordered the arctic white and matching bench. It arrived within two weeks and the setup was very easy. I am not the biggest fan of the coffee table, but it is growing on me.
I am thoroughly delighted with the quality and versatility of the transformer table. Mine has the American Mahogany finish and the depth of color is incredible. I am happy I took the leap of ordering this table online. It’s more than I had hoped.
I am thoroughly delighted with the quality and versatility of the transformer table. Mine has the American Mahogany finish and the depth of color is incredible. I am happy I took the leap of ordering this table online. It’s more than I had hoped.
Ordered this September 2019 and received it yesterday! Love love love it! Definitely worth the wait!
Placed an order on 3/6/2021 that’s expected to shop by 4/23. Two days later a customer rep contacted me to inform me about potential shipment dates. And then only after 2 weeks my order was shipped!! Way faster than expected. The customer service throughout the process was seamless and efficient, I always got the same day reply. Very happy with the purchase, amazing quality and I’m sure the table and bench will be with us creating beautiful memories!!
Love the actual table. Very useful for small spaces and the wood/finish is top quality. I appreciate that they include touch up paint. The actual pieces are very heavy and hard to move around, particularly the benches, since it stores panels inside. Its almost too difficult to move for someone of small stature. So keep that in mind. Someone middle aged or older, or with back and knee problems, might really struggle. Also I had a hell of a time moving them out from my porch to inside my house because each package is 70lbs plus. And there are 5 seperate packages in this set with the free coffee table. I think it should be more full service i.e. bringing it into your house and help assembling it/removing it from boxes. Other furnature companies do put things together for you or at least bring them inside the house. I think that would really make the difference as its quite a hassle for the buyer to do on their own for the steep price. Otherwise beautiful and well made pieces that will hopefully last a lifetime! I would still recommend but I do think the company can do much better on the shipping end.
I had been eyeing this table for a while. I'm glad we decided to finally get it. I think this will be last table we ever own, as it's versatility is amazing. I love that I can host holiday get togethers without bringing in an extra, cheap plastic, table just to accommodate everyone.
Solid hardwood, at this price point, is impossible to come by. Plus, they even add in a small bottle of color matched lacquer, in case of scratches or dings. With 3 kids and 2 dogs, I will be needing that for sure! It's super easy to put together, and is really sturdy. I highly recommend!
I have had my table and bench for a little over a year. It is very sturdy and so versatile. I don't remember there being any shipping issues and even got a courtesy call to verify my order before it shipped, which was great because I had a few questions about the finish. I get so many compliments on it. I highly recommend! They didn't have the coffee table option when I bought but I think that would be a wise decision to store the extra leafs.
Shipping took a long time but just a tad bit longer than I was told when I ordered. I got the full set plus coffee table. These are solid pieces. They make one realize how cheap most of the other stuff we buy nowadays furniture wise. These are absolutely built to last. One thing, don’t get the impression that he benches are going to be easy to just be moved around whenever. They are HEAVY. Even with all the pieces taken off and NOT in the storage area, these are still really heavy. But again, that is testament to their solid construction. Shipped very well (styrofoam-a-rama).
This table arrived earlier than expected. I ordered it in the Australian Acacia. This table is exquisite! Solid the grains and the color are beautiful. There was no assembly came straight out of the box. I also got the coffee table with the winter sale. Just as beautiful. It is a great piece and functional as it stores all the table panels. It does require assembly. It’s also a must have piece. So glad I made this purchase.
Ordered at the end of November, 2020 and just received it now. I mean i understand with the pandemic and everything... but i do i love the table and i got it in birch grey, it looks great. Been looking for something like this since i was like 26 lol ... 5 stars for table 3 star for waiting ... :) :(
Very well built and out of the box easy to use, no set up required other then putting the panels on. Even my 6 year old can do it. will be enhoying this for a while :D
I have to say that while looking for a product like this i did not really see other good alternatives. This is the reason why i went with transformer table, just the idea of being able to move a 10 foot table awau in seconds was amazing.
Generally speaking it lives up to its promise of quliaty and style which i love. The only thing i would suggest is being patient since it did take a little longer then excepted to arrive which is understandable in the current situation of the world, i didnt mind the wait and was informed of the delay as soon as i placed the order. I read other reviews of people saying that it took long so i was kind ready for this.
Ordered the Canadian dark oak. My only complaint is that it took 2 weeks longer to receive than originally stated. Ordered mid October, was supposed to receive by the end of November. Received it 2 week of December. All in all, very happy with product. Also, there was a small noticeablescratch on one of the panels. Other than those 2 things, very happy so far.
The table and benches are beautiful and my wife and I love them.
We love our set! Love how good the quality is.
I love this set so much!! High-quality solid wood, high-quality joinery, and hardware. Feels solid to sit on. Stylish, both modern and classic. So compact!! The fact that the bench slides under the table is so great especially for small apartments. The packaging was very neat, tidy, and well cared for. You’ll see what I mean, it’s a really enjoyable set.
The table and the benches are extremely sturdy and don't wobble. I liked how it looked in the product photos, but in person, I think it's even better.
Extremely sturdy and solid. This table is perfect. The wait was unfortunately long.
We used this for homeschooling our two children. they are able to have all their school materials and still have plenty of room to complete tasks
You pay what you get for. This table is worth every penny. Solid wood, gorgeous color. I’ve gotten endless compliments on it since we purchased back in July! Easy to open and close.
The table is beautiful and they were amazing when dealing with us. Anytime I had a question they promptly answered me. It looks beautiful in my kitchen and it’s so sturdy! I absolutely love it!